Customer Service Representative

Customer Service Representative

Job Location: Wapakoneta, Ohio

Description

  • Answer live telephone calls in an accurate and professional manner from Internet, Telephone and Television customers
  • Assist in the timely resolution of requests for new service, changes to existing services, billing and trouble calls in accordance with established policies and procedures
  • Troubleshoot video and voice line problem with the ability to escalate unresolved matters in accordance with established policies and procedures
  • Enter all calls and transactions into a tracking database

 

Skill Requirements

  • Exceptional writing skills and verbal communication skills
  • Possess a positive, caring and helpful attitude
  • Have strong team orientation
  • Ability to work flexible hours, and weekends

 

Position Specifics

  • Currently Part-Time positions available
  • Hourly with monthly performance incentive bonus

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Office

13888 County Road 25A
Wapakoneta, OH 45895

Hours

24/7/365

Call Us

419-739-3100