Services

Broadband Operations Support runs deep in our roots. CNI was established in 1993 by independent local exchange carriers. We have grown with the industry and continue to do so. Our team understands what gives you a competitive edge in the market today, subscriber care and experience. When you choose CNI as your partner for Broadband Operations Support, you get a partner that cares for you and your subscribers and strives to be an extension of your office, without physically being in your office.        

Our goal is for you to succeed. 

Our reward is seeing it happen.

Network

Network Operations

The CNI Network Operations Center
(NOC) offers you hands-off monitoring of
your company’s network, giving you the
freedom to focus on expanding your
customer base.

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Call Center

Complete Call Center

With 24/7/365 availability, you can rest
assured that your customers will be taken
care of when it’s most convenient for them
by CNI’s complete technical support and
customer services support team.

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IPTV

IPTV

CNI’s IPTV allows service providers the
ability to deliver television programming to
households via a broadband connection
using digital IP technology.

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CALEA

CALEA Trusted Third Party

CNI is a CALEA Trusted Third Party service
provider assisting clients in gaining or maintaining
CALEA compliance for Facility-Based Broadband
Provider data services, based on Safe Harbor 
standards as defined by the Federal Communications
Commission for Broadband ISP Service.

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Software

Software As A Service

The CNI team works with you to develop custom-built solutions that give you real-time alerts about the elements in your network and personalized support solutions to enhance your existing internet and video offerings.
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We're Here To Help!

Office

13888 County Road 25A

Wapakoneta, OH 45895

Hours

24/7/365

Call Us

419-739-3100