3 Rivers Communications made the switch to CNI in November of 2019. We were impressed from the beginning. Their core values and culture lined up with ours, and it didn’t take us long to know CNI was the right company to partner with for after-hours support. They worked with us through every step of the onboarding process in a professional, thorough, and timely manner. They take great care of our customers, have a courteous and knowledgeable staff, and have been an absolute asset as our Tier 1 Support. 3 Rivers is proud to partner with CNI’s call center, and we look forward to the future of our business relationship.